- Log onto TritonLink to verify that your current address is correct. This is the address that is provided to Anthem. Your name, date of birth, and ZIP code must match exactly what is on file with Anthem.
- If your address is incorrect, please update TritonLink under Personal Tools, CURRENT ADDRESS, then email ship3@ucsd.edu with the address correction and we will forward it to the insurance carriers. You can access your insurance card by downloading the Sydney Health app and registering there.
- If your address is correct, go to www.anthem.com/ca. If you have not visited this site before, you will need to establish an account by clicking on "Register". When you are asked for your member ID number, enter it as it appears on your member ID card. If you do not have your member ID number, call customer service to get it.
- Click the "Customer Care" tab in the top right corner. Select the "Print Temporary Card" option and follow the instructions to create and print your temporary ID card.
- You can print the ID card using your own printer and use the card at your next doctor's appointment.
To get an E-card, use the mobile app.
If you have any questions, call Anthem Customer Service at (866) 940-8306.
If you are enrolled under this plan as a student and you need medical care, you must first go to Student Health Services for treatment during their regular hours of operation. Student Health Services will provide a written referral if your condition requires medical services that are not available at SHS. Referrals are made at the sole and absolute discretion of SHS. The referral does not guarantee payment or coverage. The services must be medically necessary and a covered benefit under this plan. If you receive medical care without prior referral from SHS, the expenses will not be covered, except for urgent or emergency care of a medical or psychiatric nature. Student Health Services does not provide retroactive referrals.
SHS referrals expire one year from the date they are written, unless a shorter period is indicated on the referral. Referrals are not valid for more visits than the number of visits indicated on the referral. If additional treatment is necessary beyond the number of visits or beyond the expiration date, it is the student's responsibility to obtain a new referral from UCSD SHS prior to receiving services. SHS does not provide retroactive referrals. To request a new referral, you will need to make an appointment with Student Health Services by calling (858) 534-8089. NO BENEFITS ARE PAYABLE in the absence of a SHS written referral or emergency.
Yes, UC SHIP automatically includes vision coverage through Anthem Blue View Vision. You may use your vision benefits at the SHS Optometry Center, or by calling Anthem Blue Cross at 866-940-8306.
Yes. Pregnancy is considered the same as any other medical condition. Maternity care benefits are based on the type of service provided. The plan does not include a pre-existing exclusion. The plan requires that you obtain a referral from SHS for all obstetrical care. Nursery stay for a newborn is considered eligible.
Coverage will continue through the last day of the quarter for which you are registered at UCSD and are enrolled in the plan. Graduating students enrolled in UC SHIP during the Spring quarter have continued coverage through the Summer quarter, up to the start of the coverage period for Fall quarter. See "After Graduation" for more details.
You may request, either in writing or by phone, a Certification of Group Health Plan coverage from:
Anthem Blue Cross
PO Box 60007
Los Angeles, CA 90060
UC SHIP Customer Service: (866) 940-8306
Main Customer Service: (800) 274-7767
Go to http://tritonlink.ucsd.edu. Under TOOLS: Personal, click on Maintain Addresses. Log in. Update the address listed under "Current Address" to a valid US Postal address. Be sure to list the full street address with apartment/unit number. Address lines are limited to 25 characters. Make sure you save your changes before logging out.
You can call the main SHS number (858) 534-3300 after hours and select the option to speak with an advice nurse who can help you decide what to do or where to go.
If you are experiencing a life or limb threatening emergency, call 911 or go to the nearest hospital and access their emergency room.
There is an Urgent Care located in SHS. Read more here: SHS Urgent Care.
You may call Anthem Blue Cross for Urgent Care benefit information or to locate participating Urgent Care facilities.